Walk-in Customer
A prospect walks into your dealership (a NOW dealership) and speaks to a sales person about a motorcycle. Our integrated system allows the sales person to log the prospect into the CRM and print a custom product brochure and worksheet. When the prospect is ready to purchase, the deal information is automatically pulled from your CRM into your DMS saving time and improving accuracy. After the deal is finalized and the bike is delivered, a series of follow-up letters, e-mails and reminders are generated from the CRM to help increase retention and customer loyalty. Additionally, the system will also generate and send Service Reminders and Surveys to generate additional business and gather customer satisfaction data.
