Telephone Customer

A prospect calls on the phone asking about ATVs. The sales person checks availability by looking at realtime inventory from the DMS in the CRM module. After confirming availability, the customer agrees to stop by to look at the ATV in the evening. The sales person logs the customer name, phone and vehicle he is interested in looking at in the CRM module. The call and customer information is recorded on the Daily Traffic Log automatically. One hour before the scheduled appointment, the sales person receives a e-mail or text message reminder about the customer appointment so he can roll out the ATV and gets it ready for the customer.